The Consumer Helpline has been shortlisted and is a finalist for 3 categories at the Welsh Contact Centre awards for 2020. This is the 2nd year in a row we have been a finalist which is credit to all the current management and staff. It’s great to see that their dedication and hard work is paying off.
We are finalists for the following categories:
– Outsourced Contact centre of the year.
– Trainer of the year – Dai Phipps
– Business improvement strategy
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