July 2019

31
Jul

Sales Roles Up For Grabs At The Consumer Helpline

This summer The Consumer Helpline is looking to grow it’s sales team to 150 sales agents across 3 sales campaigns. The Outsourcing centre currently has 40 full time sales positions available working for the Octopus Energy campaign and the newly developed energy switching site working with some of the biggest energy suppliers in the UK. The Consumer Helpline launched in

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31
Jul

The myths of energy switching

At The Consumer Helpline we talk to hundreds of people a day about energy switching and have heard dozens of reasons why people haven’t switched their suppliers. Here’s a few of the most common with the answers you need to read 1.“It’s too much like hard work” Quite simply the most common reason we hear and yet nothing more could

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31
Jul

What is the energy price cap?

The government’s price cap on standard rate energy bills came into effect in January 2019 and new increased levels have recently been announced by Ofgem and will come into effect on 1 April 2019. The price cap means that that price that individuals pay for energy is capped if they are on a Standard Variable energy tariff they have not

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