Why Choose The Consumer Helpline?
The Consumer Helpline is a target, results driven Outsourcing Company based in Swansea City, Wales. We aim to deliver an organisations product or service to consumers in the United Kingdom with a shared goal to exceed agreed KPI’s. We aim to treat all customers fairly and acting within your compliance guidelines. The Consumer Helpline will work closely with an organisation to identify your unique selling points (USP) and tailor our approach to maximise performance.
By Outsourcing your telemarketing campaign to The Consumer Helpline we can take away the hassle of managing this process yourselves. We really do understand the intricacies of successful B2C telemarketing because our Directors have numerous years of experience in producing successful results on behalf of some of the best-known “Blue Chip” companies in the UK. We have the people, technology, and expertise that can help produce outstanding results on your behalf.
Our new 200-seat office offers our employees a fun, fast-paced work and professional environment. Our staff will be fully trained to have an in-depth knowledge of your products and services to ensure we exceed our agreed targets
Welsh Contact Centre Forum Finalists 2018 & 2019
WHY SHOULD YOU WORK AT THE CONSUMER HELPLINE?
- Great Weekly Basic Salary Plus Attractive Uncapped Commission Structure
- Induction Training Given To Successful Candidates
- We Offer Ongoing Training And Support To Help You Achieve Your Goals
Latest Post
The Consumer Helpline is shortlised for 3 awards at Welsh Contact Centre Awards 2020!
The Consumer Helpline has been shortlisted and is a finalist ...
Read moreThe Consumer Helpline Partner with Bristol Energy
In January 2020 The Consumer Helpline partnered with Bristol ...
Read moreCoach With Success at The Consumer Helpline
Congratulations to Simon Williams, Jess Hale and Callum Guy for ...
Read moreSales Roles Up For Grabs At The Consumer Helpline
This summer The Consumer Helpline is looking to grow it’s ...
Read moreThe myths of energy switching
At The Consumer Helpline we talk to hundreds of people a day ...
Read moreWhat is the energy price cap?
The government’s price cap on standard rate energy bills came ...
Read moreElectricity prices 50% higher now than in 2016
The CRU, Ireland’s independent energy and water ...
Read moreBreaking News: The Consumer Helpline is shortlisted for “Outsourced Contact Centre of the Year”
The Consumer Helpline has been shortlisted by the Welsh Contact ...
Read moreJoin our Sales Team in 2019!
The Consumer Helpline is excited to announce that we will be ...
Read more“Good set up, Amazing team, Anyone looking for a job I would 100% The Consumer Helpline. The management team all the way to the directors are fantastic to work under. They are friendly, honest and professional.”
“Great work environment and training provided. If there are any jobs going here I would highly recommend a position here.”
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